SHIPPING POLICY
Thank you for choosing our company for your hemp-derived THC product needs. We are committed to providing you with high-quality products and exceptional customer service. This shipping policy outlines the details of our shipping process, including delivery timeframes, restrictions, and other relevant information.
Processing Time
Order Processing: Once you place an order for hemp-derived THC products, our team will process it within 1-2 business days. This includes verifying the order details, conducting necessary checks, and preparing the package for shipment.
Business Days: Our business days are Monday through Friday, excluding public holidays.
Shipping Methods
We ship all hemp-derived THC product orders via USPS Priority Mail. Depending on where you reside, your order should arrive within 1-4 business days.
Shipping Regions
Currently, we offer shipping within the United States. However, please note that specific state and local laws may restrict the shipment of hemp-derived THC products to certain areas. It is your responsibility to familiarize yourself with the laws and regulations of your jurisdiction.
Delivery Timeframe
Estimated Delivery Time: We strive to deliver your hemp-derived THC products within 1-3 business days from the date of shipment.
Delays: While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances such as weather conditions, natural disasters, or shipping carrier delays may occur. We appreciate your understanding in such situations.
Age Verification
Legal Age Requirement: To purchase and receive hemp-derived THC products, you must meet the legal age requirement of your jurisdiction. b. Age Verification Process: Our shipping partner may require age verification upon delivery. Please have a valid government-issued identification document available for the delivery personnel.
Packaging and Discretion
Secure Packaging: We ensure that all hemp-derived THC products are packaged discreetly and securely to protect your privacy and maintain product integrity.
Product Labels: Our packaging complies with all applicable labeling requirements, including clear identification of the contents and necessary warnings.
Tracking Information
Shipment Tracking: Once your order has been shipped, we will provide you with a tracking number and a link to track your package via our shipping partner Shippo. You can monitor the progress of your delivery through the shipping carrier's website or portal.
Returns and Refunds
Returns: Due to the nature of hemp-derived THC products, we cannot accept returns for reasons other than product defects or damages during shipping. Please review our returns and refunds policy for more information.
Legal Compliance
Compliance with Laws: We are committed to complying with all applicable federal, state, and local laws regarding the sale and shipment of hemp-derived THC products. It is your responsibility to ensure that your order adheres to the legal requirements of your jurisdiction.
Contact Information
If you have any questions, concerns, or inquiries regarding our shipping policy or your order, please contact our customer support team.
Please review our shipping policy carefully before placing your order. By proceeding with your purchase, you acknowledge and agree to the terms and conditions outlined in this policy. We reserve the right to modify or update this shipping policy at any time without prior notice.